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Support that feels like home.

Compassionate, practical support for children, youth, adults and seniors throughout the Columbia Valley.

Support for Real Life.

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About us

Meaningful change begins with connection.

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Before routines.

Before strategies.

Before behaviour plans.

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People thrive when they feel understood.

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Everything I do begins by building trust, creating emotional safety, and getting to know the unique strengths of your family.

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Because lasting change doesn't come from fixing people.

It comes from helping them feel seen.

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Practical support for real life.

Support should actually make life easier.

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Whether you need a few hours to recharge, help building routines, or someone to support your child in the community, every service is designed around your family's everyday life—not a one-size-fits-all program.

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I support children, youth, adults, seniors, and caregivers navigating a wide range of needs including:

Autism

Caregiver Support

ADHD

Dementia

Anxiety & Worry

Aging at Home

Developmental Disabilities

Family Transitions

Emotional Regulation

Sensory Needs

Behavior & regulation support

The Fifi Difference
I believe....

Connection before correction.

People don't thrive when they feel judged. They thrive when they feel understood.

Supporting the whole family.

When one family member feels supported, the whole home benefits.

Restoring hope through compassion.

Sometimes families don't need fixing. They simply need someone who believes in them again.

Why families choose Fifi

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I come to you.

Support happens in the comfort of your own home and community.

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No long waitlists.

Get help when you need it most.

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Practical support.

Real strategies that fit into everyday life.

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Personalized care.

Every family receives support tailored to their unique needs.

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Compassion first.

You'll always be met with patience, respect, and understanding.

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Judgment-free.

A safe place where you can simply exhale.

(Fifi)

Meet Stephanie.

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For more than 20 years, I have had the privilege of supporting children, families and individuals across childcare, day camp, and school settings. 

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For the past 15 years, my work has been rooted specifically in childcare and family support, where I saw firsthand how many families were waiting for help while trying to navigate everything on their own. 

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I created Fifi Family Support to bridge that gap.

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My goal has never been to "fix" families.

It's to walk beside them—with compassion, practical support, and the belief that things really can get easier.

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Qualifications

• Special Care Counselling Diploma

• Early Childhood Educator

• Infant Toddler Educator

• Inclusion Trained

• Bilingual

To the parent carrying so much...

I've been thinking about your family lately, and I wanted to put something into words that I don't always get the chance to say. I see how hard you work. Not just the obvious things—the appointments, the paperwork, the routines, the therapies, the sleepless nights—but the invisible work. The constant planning. The advocating. The worrying. The mental load that follows you everywhere you go. I see the way you celebrate victories that other people might never notice. The moments when a transition goes a little smoother, when a smile lasts a little longer, when a hard day isn't quite as hard. Those moments matter. And so do you. Sometimes I wonder if anyone tells you that enough. I know there are days when you question yourself. Days when you wonder if you're doing enough. Days when exhaustion whispers that you're failing. From where I stand, I see something very different. I see a parent who shows up, over and over again, even when it's incredibly hard. I see courage. I see resilience. Most of all, I see love. Thank you for trusting me with a small piece of your family's story. That trust is something I never take lightly. Every time I walk through your front door, I remember that I'm stepping into someone's safe place, and I carry that responsibility with gratitude and respect. My role has never been to "fix" your family. Your family isn't broken. My hope is simply to walk beside you for a while. To help carry some of the weight. To celebrate the wins, help navigate the hard moments, and remind you that you don't have to do this alone. Your journey is unique, and while I can't promise every day will be easy, I can promise that when I'm with your family, you'll be met with patience, compassion, and understanding. Thank you for allowing me to be part of your journey. It is truly one of the greatest privileges of my life. With gratitude, Stephanie Fifi Family Support

Support that meets you where you are. Respite, caregiver relief, routines, regulation, and community access and practical support- shaped around you

Support & rates

$45/hour- Occasional Support

$40/hour- Consistent Weekly Support

3-hour minimum per visit

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20-minute Discovery Call

Connect, explore your support needs, and see if Fifi is the right fit.

What families are saying

Thank you Stephanie for being an amazing sub support worker for our family!

Generally it takes time for my daughter to trust another adult however trust happened instantly!

It takes a huge load off my shoulders to have someone so caring, open and dependable to be a part of our lives.

Thank you for being you and providing a needed service to our valley.

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Lisa

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Stay Connected

Real-life support, practical ideas and little reminders to make family life feel a bit lighter. 

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